What we do

We have wide-ranging experience of working across different methodologies, practices, industry sectors, and audiences.

We apply this knowledge to meet the unique requirements of your business challenge with a one-off solution that’s designed for you.

Here’s an overview of our services and experience …

  • CX Tracking, Customer Journey Mapping, Customer Segmentation, Proposition Testing and Development, Innovation.

  • Brand Positioning, Reputation, Brand and Comms Tracking, Concept Testing and Development, Customer Engagement & Loyalty Measurement.

  • Colleague Engagement, Employee Value Proposition, Employee Research.

  • International Research, Multi-Country and Multi-Language Studies.

    • Travel, Tourism & Hospitality

    • Sports, Media & Entertainment

    • Food & Drink

    • Retail

    • Technology

    • CSR & Charity

    • Government & Public Sector

    • Business-to-Business